In recent decades, credit unions have seen unprecedented threats, due in large part to an eighty-year-old business model and an inability to adapt quickly to a.
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The Pain of Paying
The Pain of Paying The majority of Americans know how to budget; however the majority of Americans are also in thousands of dollars of debt and have less than $1,000 in a savings account. The disconnect is astonishing. It is common for a person determined to save money to put pen to paper or create […]
Read more about The Pain of Paying >Ideal Budget
In all of my years of being a financial educator, one thing has been very apparent: things are much easier said than done.
Read more about Ideal Budget >This is part of our Expert Interview series, which showcases some of the smartest thinking in the financial services industry on issues that matter most to advisors.
Kirk Drake is the founder of Credit Union 2.0 (CU 2.0) and author of a book of the same name. He was recently interviewed by Folio’s Greg Vigrass about how his company melds credit union technology, digital marketing, and FinTech, as well as industry trends.
Kirk is a former CTO of the NIH Federal Credit Union. While there, Kirk created CUCTO, a networking group for local CTOs. Kirk worked with several CUCTO members to create a Credit Union Service Organization (CUSO), which was formed as Ongoing Operations, LLC in 2006, supporting thousands of credit unions though its disaster recovery, telecom, cyber security, and community cloud platform. Kirk began to harness the power of inbound marketing to educate customers, build trust, and create leads. In 2016, he wrote Credit Union 2.0, a book that helps credit unions compete in the digital age, which became the foundation for his company.